b'RETIREMENT ON THE HORIZONConsidering retirement in 2021? Its not too early to start preparing for the retirement process by doing research and organizing your information. The steps you take now can ensure a smoothretirement transition in June. REGISTER FOR A 2021 RETIREMENT WEBINARVisit ctpf.org/calendar page to sign up for a 2021 Retirement Webinar. Webinars offer an overview of the retirement process and will be offered at 9:00 a.m. and 1:00 p.m. on February 15 and March 30, 2021. Webinars can help you jump start (or complete) your retirement application. DO YOUR HOMEWORKCTPF has helpful information online to get you started; visit the Leaving Employment and Retirement Resources sections under Active Members on ctpf.org.Be sure to check with your current employer to learn about the resignation process. You should also contact any previous employers to obtain the necessary paperwork if they are part of the Reciprocal Pension System. You can learn more about the employers covered under the Illinois Reciprocal Act under Reciprocal Systems on ctpf.org. SCHEDULE A COUNSELING SESSION Member Services Counselors offer individual appointments by phone or video chat to answer individual questions about retirement and post-retirement health insurance, and to help you complete your retirement application. Call 312.641.4464 or email memberservices@ctpf.org to schedule an appointment. The webpage, ctpf.org/retirement-resources has additional information.CTPF COVID-19 OPERATIONS UPDATE CALL CENTER RETURNS TO REAL-TIME OPERATIONSCTPF is committed to doing our part to stop the spread of COVID-19. While CTPFs physical office remains closed for the health, safety, and wellbeing of all members, the Fund has continued to deliver all member services remotely. When the pandemic began, members were asked to leave a voice message and calls have been returned. November 5, 2020, CTPF launched new software which makes it possible for Member Services counselors to resume answering calls in real time and continue providing all call center functions from a remote location. Calls are answered during normal business hours, 8:00 a.m. until 5:00 p.m. Monday through Friday. Members who need assistance should call 312.641.4464 or email memberservices@ctpf.org.REMOTE NOTARY AVAILABLEWhile CTPF accepts many documents via email or fax, the requirement for a notary to witness signatures remains in place for certain documents. CTPF now offers remote notarization for CTPF documents. Members who would like to use remote notary services should call or email Member Services at 312.641.4464, or memberservices@ctpf.org, and request a video conference for notarization. MAIL PROCESSINGDuring the pandemic, U.S. mail processing may be delayed. Send benefit applications, forms, and documents by fax 312.641.7185 or email an attachment (.JPG or .PDF format) to imaging@ctpf.org to ensure processing. Need help scanning without a scanner? Visit ctpf.org/covid-19 for instructions on how to use your phone as a scanner.4'