b'MISSION STATEMENT EXECUTIVE DIRECTORS To provide, protect, and enhance theMESSAGEpresent and future economic well being of members, pensioners and beneficiariesOur MEMBER EDUCATION efforts are just one of many through efficient and effective management of benefit programs, investment practices,steps we are taking to make sure you STAY INFORMED, and customer service, and to commit toENGAGED, and CONNECTED to YOUR PENSION FUND. earning and keeping the respect and trust of the participants through quality serviceOur last issue ofduring the past year we have expanded and by protecting retirement benefits,Pension Newsour educational offerings including new in compliance with applicable lawsintroduced ourwebinars for our retired members to and standards. Strategic Plan,help them navigate Medicare and the CTPF VISIONadopted by our BoardOutside Rebate Process. Working with in June 2022. The firstour stakeholders at CTU we launched A premier retirement system, modelingof its kind for CTPF,CTPF To You for our active members to diversity, equity and inclusion, consistentlyCarlton W. Lenoir, Sr. the plan provides aensure that current teachers learn more achieving top decile risk-adjusted returnsExecutive Director road map for the nextabout and more fully understand their and highly rated by our members forthree years and focuses our work andfuture benefits. Our Quarterly Town Hall customer service excellence. goals on mission-driven topics (see ctpf. webinars feature seasonal and timely org/strategicplan).updates to keep you informed. Issue Highlights The plan is more than words on a page,Our Pension Reps have provided an its a living document that impacts ourimportant link between the Fund and work and your pension fund every day.its members for nearly 50 years, and One of our major goals is to Earnwe wanted to make sure they continue CTPF Takes Action on Fossiland Keep Stakeholder Respect, andto feel connected and engaged. Fuel Holdings to help us achieve that goal we haveWeve increased our outreach to thisseveral tasksincluding providing aimportant group, adding more frequent Trustees initiate action after studyingcomprehensive educational plan forcommunications, and expanding the fall and weighing options 3our members. educational program.Teacher Trustee AppointedWe offered our first educational sessionWe value the feedback we receive from Tammie F. Vinson will serve until nextin the spring of 1977, and nearly 46our members and have added surveys to years later, we continue to offer aeach of our communications so we can election in November 20233 robust member education program.adjust, change, and continue to improve.While many of our programs have beenOur Member Education efforts are just Organization of the Boardfine-tuned and are highly successful,one of many steps we are taking to make Trustees elected Officers andwe also understand that last year oursure you stay informed, engaged, and Chairpersons of Standing Member Services team answeredconnected to your Pension Fund. I look Committees4 about 70,000 phone calls, and each callforward to sharing more examples with represents a question. The investmentyou as we make priorities realities and we make in member education paysmove our Fund forward, building and 2023 Reminders & Tipsdividends in the form of our memberslearning together.For Retired Membersunderstanding of their benefits and Important reminders looking overall satisfaction.ahead to spring5 While our robust Open Enrollment and-CTPF Submits AnnualRetirement programming continues, Diversity & Inclusion ReportA LOOK BACK: 2022 BY THE NUMBERS CTPF remains a leader in MWDBE investing 6 73,361 746member calls 1:1 virtual consultations Staff Update received and answered with membersCTPF Hires Director of Internal Audit 7Trustees & Employees446 14,530Recognizedmembers served at themember email inquiries Service awards presented to employeesHealth Insurance Openansweredand Trustees 7 Enrollment webinars2'