b"Health Information Privacy PolicyCTPF may use protected health information known as (PHI) as provided in the Health Insurance Portability and Accountability Act of 1996 (HIPAA). PHI is health information that can be associated with a member using personal identifiers such as name or Social Security number. In the course of providing health insurance benefits to our members and administering CTPFs health insurance plans, CTPF may receive and create PHI. Disclosure of PHI is generally limited to activities associated with administration of health care benefits including plan enrollment, premium payments, and facilitation of plan coverage. CTPF makes every effort to disclose only minimum PHI when necessary, in compliance with federal and state law and CTPFs privacy policy. A copy of CTPFs Privacy Notice is available upon request by contacting the Health Benefits Department.Authorized RepresentativeIf you want a family member to assist you with health insurance issues, you may designate an authorized representative. The authorized representative can discuss your health insurance options with a CTPF staff member, if necessary. An authorized representative does not have power of attorney and cannot make any of your care or treatment decisions.CTPF Form 345, HIPAA Authorized Representative Designation, is available at www.ctpf.org or from Member Services.Office/MailingAddressChicago Teachers Pension Fund*425 S. Financial Place | Suite 1400Chicago, Illinois 60605-1000312.641.4464 | 312.641.7185 faxwww.ctpf.org| memberservices@ctpf.orgOffice Hours: 8:00 a.m.5:00 p.m. | M-F *Follow Us: Facebook | Twitter | LinkedIn | Search: Chicago Teachers' Pension Fund*For the health, safety, and wellbeing of all CTPF Members, the CTPF office is operating remotely due to the COVID-19 Pandemic. The Fund continues to deliver all services remotely. Please visit www.ctpf.org/covid-19 for more information. Email or Fax Preferred: During the pandemic, we encourage members to submit forms by fax or email if possible, as U.S. Mail processing may be delayed. Send forms and documents by fax to 312.641.7185 or email an attachment (.pdf or .jpg format) to imaging@ctpf.org.48 CTPF 2021 HEALTH INSURANCE HANDBOOKCTPF 2021 HEALTH INSURANCE HANDBOOK"