b'Plan Changes & Updates Continued Possible Mid-Year Formulary Changes for Express Scripts Medicare PDPDuring the year, Express Scripts might make mid-year changes to the formulary that are allowed by Medicare rules. For example, they may remove a brand-name drug and replace it with a new generic drug on the same or lower cost-sharing tier, and with the same or fewer restrictions. You will receive a 30-day notice, or you will receive a one-month supply, rather than a 60-day refill of your brand-name drug at a network pharmacy. Please refer to your Express Scripts 2021 Annual Notice of Changes documents already mailed to you or call Express Scripts customer service at 1-800-864-1416.Medicare Part D Plan UpdatePart D plan out-of-pocket costs are changing for 2021. Once your true out-of-pocket cost reaches $6,550, your copay may be reduced (in 2020, your out-of-pocket threshold was $6,350).Once you meet this cost threshold, you pay: the greater of 5% coinsurance or $3.70 for generics/multi-source drugs (in 2020, your coinsurance was the greater of 5% or $3.60), $9.20 for brand name drugs (in 2020, your coinsurance was $8.95),However, you will never pay more than the normal copay for a drug tier, based on the number of days prescribed (e.g., 30-days). Please refer to pages 37-43 for more information.For help in understanding how Part D drug plans work, please visit the Medicare website under Costs for Medicare drug coverage: www.medicare.gov/part-d/COVID-19 CHANGESCTPF has implemented the following changes for the health and safety of all:In-person appointments and services are suspended. Phone assistance and video counseling appointments are available. Members should call 312.641.4464 or email Contactingmemberservices@ctpf.org for assistance. Calls will be forwarded to voicemail. Leave a message clearly stating your name, phone number, and the nature of your inquiry. CTPF Your call will be returned as soon as possible.During the pandemic, we encourage members to submit forms by fax or email if possible, as U.S. Mail processing may be delayed. Send forms and documents by fax to 312.641.7185 or email an attachment (.pdf or .jpg format) to imaging@ctpf.org. INFO6 CTPF 2021 HEALTH INSURANCE HANDBOOKCTPF 2021 HEALTH INSURANCE HANDBOOK'