Monday, March 22, 2021, from 1:00-5:00 p.m. CTPF will perform critical maintenance on equipment which will limit the call center’s availability. Members who need to contact CTPF during this period are encouraged to email firstname.lastname@example.org. Members who call 312-641-4464 will need to leave a message and a representative will return the calls within 24-48 hours.
Member Services operations should be restored on Monday evening and the call center should be fully functional by 8:00 a.m. on Tuesday morning.
Members are encouraged to access online resources during this time as well. Commonly used links are included below.