Call Center Operations Will be Limited on Monday Afternoon 


Monday, March 22, 2021, from 1:00-5:00 p.m. CTPF will perform critical maintenance on equipment which will limit the call center’s availability. Members who need to contact CTPF during this period are encouraged to email Members who call 312-641-4464 will need to leave a message and a representative will return the calls within 24-48 hours.   

Member Services operations should be restored on Monday evening and the call center should be fully functional by 8:00 a.m. on Tuesday morning.  

Website Resources 

Members are encouraged to access online resources during this time as well. Commonly used links are included below.