Counselors are available to answer individual questions about retirement and health insurance and to help you complete your retirement application. Phone, video, and in-person counseling appointments are available. Appointments are also required to drop off forms and applications. Members should call Member Services at 312-641-4464 or send an email to memberservices@ctpf.org to schedule an appointment. Note: Walk-in appointments are not accepted. Visitors need to be added to the building's security list in advance of their visit.
CTPF will offer a quarterly Town Hall webinar hosted by Executive Director Carlton W. Lenoir, Sr., on Thursday, August 28, 2025, at 4:00 p.m. The webinar will offer a general overview of Fund operations and seasonal reminders. The webinar is expected to last about 40 minutes. Click here to register for CTPF's Quarterly Town Hall Webinar.