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Higher Call Volumes Due to Open Enrollment


The 2023 Open Enrollment period opened on October 1, 2022, and CTPF is experiencing higher call volumes and longer wait times. We appreciate your patience as we handle members' questions. 

  • All plans offered in 2022 will be offered in 2023.
  • If you are already enrolled in a plan and are not changing plans, no action is needed to stay enrolled.
  • Plan designs have not changed for 2023.


CTPF's Open Enrollment webpage has many resources. 

Our FAQ page has answers to common questions.

2023 Medicare-Eligible Members FAQs

2023 Non-Medicare Eligible Members FAQs


The 2023 Health Insurance Handbook provides information about CTPF’s current health insurance options, rates, and changes to health insurance plans. Handbooks were mailed last week by first-class mail and may take up to two weeks to arrive. If you have not received your health insurance Handbook, please be patient as we are aware of US mail delays.

Access the 2023 Health Insurance Handbook here 

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