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May 2023 Pay Advice Discrepancy for Retirees

News

CTPF has become aware that the pay advices sent to members for the May 1, 2023, pension payroll were printed incorrectly by our vendor. The correct amounts were deposited for May, but the vendor duplicated the information for the April deposit on the May advice. 

Members who need a pay advice immediately can view or download the correct version in the myCTPF Member Self Service Portal.

Corrected pay advices will be mailed on May 2, 2023.  

If you need additional assistance, please contact Member Services at memberservices@ctpf.org or call 312.641.4464 for assistance. 

We apologize for the inconvenience and appreciate your patience as we navigate this issue. 

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