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Schedule a Counseling Appointment with a Member Services Representative

Member Services Counseling Appointment

Do you have questions or need retirement counseling? CTPF’s Member Services team offers phone, video, and in-person counseling appointments. Member Services at 312.641.4464 or send an email to to schedule an appointment. Note: Walk-in appointments are not accepted. Visitors need to be added to the building's security list in advance of their visit. 

Members visiting CTPF for an in-person appointment must present a valid, government-issue photo ID to the building’s security team. Proof of COVID-19 vaccination and a health screening form are required upon entry (form available here). 

Visit to prepare for your visit. 

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