Data security is of the utmost importance to CTPF, and we are continuously implementing new measures to protect your data and identity. CTPF has removed Social Security numbers from all outbound correspondence, and replaced it with a unique Member ID to better protect your personal information.

What does CTPF do to protect my personal information on myCTPF? 

• CTPF uses encryption technology to ensure that unauthorized individuals cannot view your personal information. However, anyone who knows your User ID and your password can access your personal information. That’s why you need to keep your password private. Click “Log Out” in the list of links on the left side of your screen before leaving your computer. 

What is encryption?

• Encryption is the electronic ’scrambling’ of information to prevent it from being intercepted and read by a third party. CTPF encrypts your personal information as it passes through the Internet. 

CTPF offers two-factor authentication to protect data. What is two-factor authentication and why is it important?

• Two-factor authentication is when a computer user is granted access only after successfully presenting two or more pieces of evidence to an authentication mechanism. It is an extra layer of security designed to ensure that you are the only person who can access your account, even if someone knows your password.

I forgot to log out of myCTPF. Is my information at risk?

• Yes. To protect your information, please remember to click “Log Out” in the list of links on the left side of your screen when you have completed your myCTPF session. If you forget to log out and leave your browser open, your information can be accessed by anyone using your computer until the session times out. If no browser activity is detected for 15 minutes, myCTPF automatically logs you out (“times out”).

What does CTPF do with the collected data?

• To prevent unauthorized access, maintain the accuracy of the data, and assist compliance with this Privacy Policy, CTPF has established certain security protocols and procedures designed to safeguard and secure the information CTPF collects through the website and prohibit unauthorized access to that information. Access to data that has been collected through the website is restricted to only those CTPF employees and agents who require such access for specific purposes. 

What is CTPF’s privacy policy?

• To prevent unauthorized access, maintain the accuracy of the data, and assist compliance with this Privacy Policy, CTPF has established certain security protocols and procedures designed to safeguard and secure the information CTPF collects through the website and prohibit unauthorized access to that information. Access to data that has been collected through the website is restricted to only those CTPF employees and agents who require such access for specific purposes.