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Answers to Your Retirement Questions

Counselors are available to answer individual questions about retirement and health insurance and to help you complete your retirement application. Phone, video, and in-person counseling appointments are available. Members should call Member Services at 312.641.4464 or send an email to to schedule an appointment. Note: Walk-in appointments are not accepted. Visitors need to be added to the building's security list in advance of their visit. 

 Preparing for Your Visit 

  • Members visiting CTPF must present a valid, government-issued photo ID to the building’s security team before being admitted to the office. Please plan extra time to clear security.  
  • As of December 1, 2023, CTPF does not require proof of vaccination for entry to the office. 

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